Privacy Policy

This Privacy Policy explains how Nivarelle Rings collects, uses, shares, and protects personal information when you visit our website, place an order, contact us, or use our services.

Using our website means you acknowledge this Privacy Policy. This does not limit any privacy rights available under applicable law.

1. Who Is Responsible for Your Information?

Nivarelle Rings is responsible for personal information used to operate the store, process orders, arrange delivery, provide support, handle returns and refunds, prevent fraud, and meet legal obligations.

Our online store is hosted by Shopify. Shopify also processes certain information when customers browse the website or use checkout. For details, review the Shopify Consumer Privacy Policy.

Nivarelle Rings currently sells and ships only within the United States.

2. Information We Collect

Depending on how you use our website, we may collect:

Name, email address, telephone number, and billing or shipping address
Products viewed, selected, added to the cart, or purchased
Selected size, color, finish, quantity, or other available options
Order number, payment status, shipping charge, taxes, and order total
Shipping, tracking, cancellation, return, and refund information
Customer-account information, if accounts are available
Emails, chat messages, contact-form submissions, reviews, or feedback
Photos or videos provided for damaged, defective, incorrect, or incomplete orders
IP address, browser, device, cookie identifiers, viewed pages, and website activity

Payments are processed through Shopify and the payment providers displayed at checkout. Nivarelle Rings does not normally receive or store complete payment-card numbers or card security codes.

Never send passwords, full payment-card details, banking credentials, or government identification numbers through email, chat, or a contact form.

3. How We Collect Information

We may collect information:

Directly from you when you place an order, create an account, contact us, request a return, or subscribe to marketing
Automatically through Shopify, cookies, website logs, pixels, and similar technologies
From payment providers, shipping carriers, fraud-prevention services, and other providers involved in operating the store

4. How We Use Information

We may use personal information to:

Operate and improve our website, cart, and checkout
Confirm, process, change, or cancel orders
Process payments and approved refunds
Prepare shipments and provide tracking updates
Handle delivery problems, returns, refunds, and damaged-order claims
Answer product and customer-support questions
Detect fraud, abuse, security incidents, or unauthorized transactions
Maintain tax, accounting, order, and legal records
Enforce our store policies and respond to lawful requests
Send marketing messages when you voluntarily subscribe

You may unsubscribe from marketing messages using the unsubscribe link provided. Essential order, payment, shipping, security, and customer-service messages will still be sent when necessary.

Order procedures are explained in our Shipping Policy and Return and Refund Policy.

5. How Information May Be Shared

We may share necessary information with:

Shopify, which hosts and operates our online store
Payment providers, banks, and fraud-prevention services
Shipping carriers and delivery providers
Website hosting, analytics, email, chat, and technical-support providers
Government authorities or other parties when required by law
Parties involved in a genuine sale, transfer, or reorganization of the business

Service providers receive information needed to perform their services and process it according to their applicable agreements and privacy practices.

6. Cookies and Privacy Choices

Shopify and other service providers may use cookies and similar technologies to:

Keep the website, cart, account, and checkout working
Remember selections and preferences
Protect accounts and transactions
Measure website traffic and performance
Support analytics, personalization, or advertising where enabled and legally permitted

Available choices may depend on your location, applicable law, store settings, and the technologies enabled on our website. You may manage available choices through the website’s cookie banner or privacy tools and through your browser settings.

Blocking necessary cookies may prevent parts of the website or checkout from working correctly.

7. Data Retention and Security

We retain personal information only as long as reasonably necessary to:

Complete and document orders
Provide shipping and customer support
Process returns and refunds
Maintain tax, accounting, and transaction records
Prevent fraud and resolve disputes or chargebacks
Meet applicable legal obligations

We use reasonable administrative, technical, and organizational safeguards. However, no website, electronic transmission, or storage system can be guaranteed completely secure.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to request:

Access to certain personal information
Correction of inaccurate information
Deletion of eligible information
A portable copy of certain information
Withdrawal of consent where applicable
Opt-out from covered data sharing or targeted advertising
An appeal where applicable

These rights may be limited by lawful exceptions, including fraud prevention, completing transactions, maintaining required records, or resolving disputes.

Submit a request through Contact Us or email Email Supp ort We may request reasonable information to verify your identity before completing a request.

9. Children and Third-Party Services

Our website and products are intended for general adult shoppers and are not directed to children. If a parent or guardian believes a child submitted personal information improperly, please contact us.

Our website may contain links to independent third-party services. Their handling of information is governed by their own privacy policies and terms.

Shopify and other service providers may process or store information outside your state or location according to their own legal obligations and privacy practices.

10. Policy Updates and Contact

We may update this Privacy Policy when our services, legal requirements, or information-handling practices change. The updated version will be published on this page with a revised date.

For privacy questions or requests, contact:

Business Name: Nivarelle Rings
Business Email: Email Supp ort
Contact Page: Contact Us
Website Chat: Available 24/7 to receive messages; an immediate live response is not guaranteed
Business Address: 333 Johnson Ridge Ln, Thibodaux, LA 70301, United States

Website and purchase conditions are available in our Terms of Service.