Shipping Policy

Thank you for shopping with Nivarelle Rings. This Shipping Policy explains where we ship, our shipping charges, order processing and delivery estimates, tracking, order changes and cancellations, and how we assist with delivery-related issues. Please review this policy before placing an order.

1. Shipping Destinations

Nivarelle Rings currently ships only to eligible delivery addresses within the United States.

We do not offer international shipping at this time. Shipping availability for a specific address will be confirmed during checkout before payment.

2. Shipping Cost

We charge a flat shipping fee of $10 USD per order for delivery within the United States.

The shipping charge, any applicable taxes, and the complete order total will be displayed at checkout before you submit payment.

3. Order Cut-Off Time and Business Days

Our daily order cut-off time is 5:00 PM Central Time, Monday through Friday.

Orders placed before the cut-off time will enter our processing schedule that business day. Orders placed after 5:00 PM Central Time, during weekends, or on a U.S. federal holiday will enter processing on the next business day.

Business days are Monday through Friday and exclude U.S. federal holidays.

4. Order Processing Time

Orders are checked, prepared, packed, and handed to the shipping carrier within 2–3 business days.

An order confirmation email only confirms that Nivarelle Rings has received your order. It does not mean that your order has been shipped. You will receive a separate shipping confirmation email after your order has been dispatched.

5. Transit and Estimated Delivery Time

After the shipping carrier receives your package, transit is estimated to take approximately 2–5 business days.

Our processing time of 2–3 business days and estimated transit time of 2–5 business days provide an estimated total delivery time of 4–8 business days.

For orders placed after the cut-off time, during a weekend, or on a U.S. federal holiday, the delivery estimate will begin on the next business day.

Delivery times are estimates and are not guaranteed delivery appointments. Weather conditions, carrier disruptions, high-volume periods, public emergencies, or incorrect delivery information may cause delays.

If your order has not arrived within the estimated delivery period, please contact Nivarelle Rings so we can review the tracking information and assist with a carrier inquiry.

6. Order Tracking

After your order has been dispatched, Nivarelle Rings will send a shipping confirmation email containing the tracking number or tracking link provided by the shipping carrier.

You may also check your shipment through the Track Your Order page.

Please ensure that the email address provided at checkout is correct. If you cannot find your shipping confirmation, check your spam or junk email folder.

If the tracking information has not updated or appears incorrect, contact us at Email Supp ort. Include your order number and the email address used to place the order.

7. Order Cancellations

You may request to cancel your order before it has been dispatched.

Contact us as soon as possible at Email Supp ort and include your order number. Your cancellation will only be effective after Nivarelle Rings confirms that the order has not yet been shipped.

Once an order has been dispatched, we cannot cancel the shipment. If you no longer want an order that has already been shipped, you must wait for delivery and follow our Return and Refund Policy.

8. Address Modifications

You may request to change your delivery address before your order has been dispatched.

Email Supp ort as soon as possible with your order number and the complete corrected address. An address modification will only be effective after Nivarelle Rings confirms the change.

After an order has been dispatched, we cannot guarantee that the shipping carrier will be able to redirect the package.

9. Customer Responsibility for the Delivery Address

Nivarelle Rings will ship your order to the delivery address submitted during checkout.

Before placing an order, you are responsible for checking the following information:

Recipient’s full name
Street address
Apartment or unit number, where applicable
City
State
ZIP code
Email address

If any information is incorrect or incomplete, contact Nivarelle Rings before dispatch.

We will assist where reasonably possible, but we cannot guarantee an address change after dispatch or prevent delays caused by incorrect or incomplete information provided during checkout.

10. Delayed, Lost, or Missing Packages

If your package is later than the estimated delivery time, has stopped updating during transit, or appears to be lost, contact Email Supp ort with your order number.

Nivarelle Rings will review the tracking record and assist with an inquiry to the shipping carrier.

Any eligible refund, replacement, or other resolution will be handled according to the circumstances and our Return and Refund Policy.

11. Tracking Shows Delivered but Package Is Missing

If the tracking information shows that your package was delivered but you cannot locate it:

Confirm that the delivery address on your order is correct.
Check around the property and any secure delivery locations.
Ask household members whether they accepted the package.
Contact the shipping carrier using the tracking information.
Contact Nivarelle Rings at Email Supp ort with your order number.

We will review the available delivery information and assist with the carrier inquiry.

12. Packages Damaged During Delivery

If your package or product arrives damaged:

Keep the product and its original packaging.
Keep the shipping label and packing materials.
Take clear photographs of the package and damaged product.
Contact Email Supp ort as soon as possible.

The eligibility requirements, reporting timeframe, and available resolution are explained in our Return and Refund Policy.

13. Returned-to-Sender Packages

A package may be returned to Nivarelle Rings because of an incomplete or incorrect address, unsuccessful delivery, refusal of delivery, or another carrier-related reason.

If the tracking information shows that your package is being returned to the sender, contact Email Supp ort.

Nivarelle Rings will review the carrier information and explain the available next step before any new shipment or refund is processed. Any eligible refund will be handled according to our Return and Refund Policy.